Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

At Finley’s Farm and Friends, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, book services, or contact us.

1. Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number

  • Booking details (e.g. session type, date/time)

  • Payment information (handled securely via third-party processors like Stripe or PayPal)

  • Any messages or inquiries you send to us

We do not store your payment details ourselves.

2. How We Use Your Information

We use your information to:

  • Confirm and manage bookings

  • Respond to your messages or inquiries

  • Send updates related to your visit or services booked

  • Improve our website and customer experience

We will never sell or share your information with third parties for marketing purposes.

3. Cookies

Our website may use cookies to improve your browsing experience and collect anonymous data on site usage. You can control cookie settings through your browser at any time.

4. Data Storage

We only keep your information for as long as necessary to provide services or respond to inquiries. All data is stored securely and in compliance with UK data protection laws.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

6. Contact

For any questions or concerns, please contact us at:

Finley’s Farm and Friends
Email: leahhiller@icloud.com
Phone: +44 7808 832668